can't answer incoming calls on samsung s8

SamsungTam. Why do we ask this question? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There have been many reports that people are not able to hear calls on their Samsung Galaxy S8 or Galaxy S8 Plus properly. The solution to this problem is present in your device settings. I have followed everything in all of the solutions listed and still no luck. Browse Community home; Welcome to the Community; Get Help; Groups; Samsung. It sort of freezes my phone up so by the time I can get it to respond to swiping down, it's on the 3rd ring. Can’t answer incoming calls on s8 after 3-29-19 up... Navigation buttons (using swipe gesture) do not work in full screen mode, How irresponsible can Samsung be? Now its impossible. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Despite the fact that Samsung Galaxy S8 is hands-down one of the best Android phones right now, it is not above the common issues that most mobile devices face. It doesn't touch your data. This is … I try and call my girlfriend and hear several rings then goes to voicemail but she says her phone doesn't ring or show up a missed call. Also, my Do Not Disturb setting isnt on. I can't use my samsung keyboard on my s3 mini from AT&T or even open it ? S T U P I D me. FAQ for Samsung mobile phones. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Call yourself. You get four choices here. Please show some concern for your customers and provide a real solution!!! I have tried all the … Can’t answer incoming calls on s8 after 3-29-19 update JUMP TO SOLUTION ‎03-30-2019 05:16 PM ... You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. Search for your device here. No place in settings to make it work. Or, just try turning it off. Why would I b sure to accept as solution? It was hard enough to swipe before. Navigator ‎01-07-2019 01:57 AM. Search in Samsung Galaxy S8. The workaround was found by reading replys here and testing. What is fix??? My Android was not showing incoming call screen, I had to turn off "Hide full screen notifications", Go to “Settings”, then tap “Notifications”, Finally turn off “Hide full screen notifications”. The phone is so accustomed to not getting calls that when it receives one, the screen doesn’t wake up on an incoming call. If I was in my car, I could also answer through the car's interface. 2 Select the Answering/ending calls option. Touch the green Answer icon to answer the incoming call. Re: Can’t answer incoming calls on s8 after 3-29-19 update. This is very annoying prompt everytime to answer calls / dismiss alarms, calendar reminders. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎01-07-2019 01:57 AM. It is very easy to boot a Samsung mobile into Safe Mode, let’s have a look; Step 1:First, you need to turn off your Samsung mobile, tap on the “Power” button and then tap on “Power Off”. To answer the call, tap or slide the green phone button. JUMP TO SOLUTION. Just kept ringing. THIS IS HER WORK-AROUND EXCEPT IT IS NOT A WORK-AROUND. Typically, when you receive a call on your phone, you swipe the screen to answer it. Answer call. Similar Threads. I'm usually full of joy n not so pessimistic but u know, someone knows right? Can’t answer incoming calls on s8 after 3-29-19 update, Re: Can’t answer incoming calls on s8 after 3-29-19 update. T-Mobile and Samsung had no solution except a new phone or a two hour drive for an intrusive software reload at a third party vendor! Can’t answer incoming calls on s8 after 3-29-19 up... Navigation buttons (using swipe gesture) do not work in full screen mode, How irresponsible can Samsung be? Join the Community / Sign in. Samsung Galaxy S8; Resolution. Samsung Galaxy S8; Resolution. I'm having the same issue on my S8 but first me it doesnt matter if I'm using my phone with another app or if it is locked. But what if even in those rare moments, your phone decides to ditch you. When apps were open and the drop down menue came on the tiny answer and reject buttons worked fine. Yes No. SamsungDarius - please change the status of this issue, it is NOT SOLVED!!! How can I change my … It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is … Pull/drag down from the top of the screen to display the Settings icon. But, sometimes, that doesn’t happen. We could not answer the phone. By Thunder Back in forum Samsung Galaxy S3 Mini Replies: 4 Last Post: 11-23-2014, 10:49 PM. Specs. I can't make voice calls on my Samsung Galaxy S8 Android 7.0 . The call volume issue can appear on Samsung S8 and S8 Plus devices for multiple reasons. Samsung Moderator Options. Look at the touchscreen to see what’s up with the incoming call, similar to what’s shown here. The ringing stops immediately, and in either case, the call goes to voicemail. I am having same problem on Samsung S8 sm-g950ui. Apparently this update started months ago. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. What should you do if you find that your Samsung Galaxy S8 is not receiving the incoming calls? No ability to answer with single tap. I am having the same problem - 3 mths after the worst update ever and I still can't answer my pnone half the time (sometimes it actually works). Can't Answer Incoming Calls. The phone would ring, but the little window to accept or reject the call did not appear. Pull down from the top. Not a carrier problem. Mark as New; Bookmark ; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎12-10-2017 11:45 PM. Network & connectivity. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. If you select "Reset settings," it resets all settings of the phone to default. Calls are now coming through again, with the ability to answer. Samsung S8+ Incoming calls not working sometimes. How to. @Hamza28: If you go to Settings > Lock Screen > App Shortcuts > Choose Left or Right Shortcut > Phone, this will add a shortcut to the phone app on your lock screen which you can then swipe to access the app and answer any incoming calls.You may also wish to open the Phone app > Tap the 3 dots in the top corner > Settings > Answering and Ending Calls > Press Volume Up to Answer > On to … Go to Supplies Device is defective (display, water, casing) Overview. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There have been many reports that people are not able to hear calls on their Samsung Galaxy S8 or Galaxy S8 Plus properly. This is not a carrier issue it's an update issue. It's like going to Walmart who r constantly moving things around so u have to move around in there longer which they think it's a good thing n ppl will buy more but truthfully the headache only gets worse n ya cant wait to get out, there's not much worse than a Walmart headache(in this area so to speak) but the same goes for useless updates n now I cant answer my phone, it rings but nothing comes up on the screen n my volume seems to b controlling media only.. man I've been inside this phone n every corner. The call you’re on is placed on hold. Bring the green button back please. SOLVED Starone. Popular topics. With a built-in kickstand to prop the phone up, you can show off the full screen whether your cover is open or closed. How To Fix Can’t Receive Incoming Calls On Samsung Galaxy S8. Being able to answer your incoming calls is crucial. Solved: Can’t answer incoming calls on s8 after 3-29-19 update - 536300 - 3. Step 2: Tap on the ‘Incoming Calls’ option and then on behavior. I can't make voice calls on my Samsung Galaxy S8 Android 7.0 Cause 3 of 3: Barring of incoming calls is turned on If barring of incoming calls is turned on, you can't receive any calls on your phone. Apprentice ‎12-10-2017 11:45 PM. Galaxy S8 And Galaxy S8 Plus: Can’t Hear Calls (Solution) Cassandra August 28, 2020 . Tap Settings; Tap Accessibility Tap Interaction and dexterity Toggle Assistant Menu ON Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP; Cause. WHEN SHE TAPS RED ONE, IT DISCONNECTS CALL. This is not a factory data reset. There are many solutions present to solve this problem and you can solve it by yourself. I'm sure I could have left some of those on, but turning them all off, did the trick. A temporary fix is available. Laugh with me or cry with me! Showing results for Search instead for Did you mean: More Options. I would recommend contacting your carrier regarding this concern. Reports about one such issue related to cellular connectivity have arisen, where users aren’t able to receive incoming calls that go straight to voicemail. Swiping left or right does nothing. Hopefully, this will solve your problem. The call you’re on is placed on hold. Answering the incoming calls is quite easy on Android; you simply have to swipe the screen to receive calls… Re: Can’t answer incoming calls on s8 after 3-29-19 update I was having the same problem, but was able to resolve it today. Our two S8 Active's on T-Mobile were auto updated on 9/16/2019 and the icon color scheme changed. The problem for me started maybe a week or so ago, when I noticed my scheduled Do Not Disturb (at night) was no longer working - I was getting buzzed at all hours. Highlighted. Could be a faulty sim although very very unlikely. Go to settings > general management > reset. To not answer a call, you can simply ignore the ringing, or you can tap or slide the red phone button. Samsung: Samsung Galaxy S Series: Cannot answer incoming calls - Galaxy S8; cancel . Make sure your "Do Not Disturb" is set for the correct times! Smartphones are mainly used to make and answer calls and messages. Turn on suggestions. Have you noticed any other issues with your phone/touchscreen since the update? It use to be a number or two, now I can’t answer at all. I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. Respond to incoming phone calls, alarms and events while the cover is closed. Pull/drag down from the top of the screen to display the Settings icon. Software update bug from Samsung but they are ignoring the problem. Click on Settings and then on the Notifications icon. I'm having the same issue, did you get this issue resolved? Samsung Galaxy S8. Please please. Turn on the phone screen. ... I’m using a Galaxy Samsung S8. Turn on the phone's Home Screen. Must swipe to answer incoming calls; Environment. The phone rings and rings but no option to anser displays. Answer calls by pressing a button; Answer calls by voice command (on Operating systems 4.2 to 6) Set automatic answering of calls when a headset is connected; End calls by pressing the power key (without turning off the screen) See the steps below to find what options are available. Using apps. Software update bug from Samsung but they are ignoring the problem. I turned that off, and then I turned on my scheduled Do Not Disturb. What specifically happens when you try to answer your calls (touchscreen doesn’t respond at all, registers your touch but doesn’t do anything, etc.)? Tap on ‘incoming calls’ Step 3: Now tap on ‘Behaviour’. 4 If you want to enable Voice control you may be … If you are still unable to answer the incoming calls, check the block list and do not disturb mode. It took away the green answer swipe. Before you start this troubleshooting guide you need to check one important thing: Can you make a voice call? Hopefully, this will solve your problem. 09-09-2019 02:18 PM. It's important to find out if you can make a call. Simply tap and drag the green phone icon to answer incoming calls on your Galaxy S7, S7 Edge, S8, S8 plus, S9 and S9 plus phone. So the phone only worked for outgong calls or when there was an app open. The Samsung Galaxy S8+ S-View Flip Cover enables you to see and interact with your phone screen through the front of the case. I'd do what did you do. I cannot recall if I manually turned on Do Not Disturb after that, but when I checked today, Do Not Disturb was turned on. Tap Settings; Tap Accessibility Tap Interaction and dexterity Toggle Assistant Menu ON Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP; Cause. Last Update date : Oct 20. Settings & usage. By SweetSCBerry in forum General Carrier Discussion Replies: 7 Last Post: 11-22-2014, 04:49 PM. Screen not showing incoming call. Most of those who work there r not computer savvy so to speak or even have a clue what ur asking, they just sell....so now we go to support right,  really?? Send the call directly to voicemail. 2020. If you can't answer incoming calls on Samsung S10, you can also try to fix the device by booting it into Safe Mode. Must swipe to answer incoming calls; Environment. Instead it prompts to input password with a button "Return to Call". Just remember that 12 AM denotes after-midnight and 12 PM denotes after-noon. Answering the incoming calls is quite easy on Android; you simply have to swipe the screen to receive calls. Turn caller identification on or off; List of screen icons; Turn NFC on or off; Turn silent mode on or off ; How to; Troubleshoot; Using apps; Specs; How to. Because of this problem and that the update changed the entire appearance of my phone - I now hate it!!! Click on Phone icon so that it turns green. In my Samsung S8 running Android 9 with security patch 1-Jul-2019, it doesnt show up incoming call answer screen. Have you received any news on how to fix this SAMSUNG problem? cancel. The only way to answer was to swipe down and answer the call through the notification, if I could do that quickly enough. Call yourself. I'm sure I could have left some of those on, but turning them all off, did the trick. The phone would ring, but the little window to accept or reject the call did not appear. Can't hear calls on Samsung phone. It did mine... after two months of pulling my hair out before realizing that I had it set for 12:20 PM to 7:45 AM. Troubleshoot. Samsung Not Recieving Calls; Can't Answer Incoming Calls on Samsung S10; IMS Service Has Stopped J7; Galaxy S8 Call Volume Issues ; Smart Call Stopped Working; How to Solve Galaxy S8 Call Volume Issues with Best 6 Ways. Turn on the phone's Home Screen. My mom is having the same problem ... for several months. Find out more about "How to make the screen light up for incoming WhatsApp calls on the Galaxy S8" with Samsung Support. THEN SHE CALLS BACK. The full screen display looked the same but the botton icons did not work. I am on here researching so i can help my 80 yr old mom. When people call they get no answer or busy or voice. No way to press the button and answer the call or reject the call. You have three options: Answer the call. If you're having trouble hearing the person on the other end of your phone call, there are a few things to check on your phone that might help. Your phone alerts you to the new call, perhaps by vibrating or making a sound. NO GREEN PHONE ICON, ONLY THE RED ONE. While we won’t be able to help you out by figuring out the exact reason behind the problem on your Samsung smartphone, we have listed all the potential reasons below. When you receive a call, you can either answer the call or silence the incoming call alert. Tap on ‘Behavior’ Step 4: Ensure that the notification priority is set to urgent or “Make sound and pop up”. After the last Android update, the volume is quite low while I am at a call. 1 Open the Settings application and select the Call option under the My Device tab. It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is a cellphone. 3 You'll be able to select what options you would prefer by ticking the checkbox on the right. Galaxy S8 Shuts Down When Receiving Or Making Calls. Touch the green Answer icon to answer the incoming call. If you can't make a call, you need to solve this problem first. Sign In. Pressing the button or swiping in any other direction does not work. Touch the Ignore icon. Have u been there? Due to the network bugs, you might not be able to receive calls. I was having the same problem, but was able to resolve it today. Getting started. It's an update problem. Does the the answer really lie at Verisons store? I bought a … Screen locks on incoming calls and I can't answer the phone. AT LEAST TRAIN THEIR STAFF TO PROVIDE THE WORKAROUND. So sorry I cannot except ur solution that's not a solution n no solution should b hid from u just because of an update which r neverending n always of very little use. Let’s get to the bottom of this and get it working. I usually end up having to reboot the phone and then by Jenefey Aaron Updated on 2020-07-13 / Update for Samsung. Re: Can’t answer incoming calls on s8 after 3-29-19 update I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. Have to call back everyone! What kind of craziness is this... not a good answer n the solution should b at my fingertips n not 2 miles away. WHY DID SAMSUNG NOT FIX THIS BEFORE DISTRIBUTING THIS NIGHTMARE. Phone looks like a child's toy. RupzG30. I cant update my software. I’ve tried everything. Hopefully Do Not Disturb will still work as scheduled at night. We have found 3 possible solutions to your problem. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; … Re: Can’t answer incoming calls on s8 after 3-29-19 update. The workaround is YOU HAVE TO SWIP UP in the buttons on the full screen version. Hope this helps, it been a frustrating issue!!! You should also check the screen where the answer and reject buttons are located. Even though the user can see who is … Problem: Hello, Recently a friend gave me a used Samsung Galaxy S8 that had been barely used. Click on Settings and then on the Notifications icon. I have a problem with my missed calls for locked screen. Check the block list and Do not Disturb mode m using a Galaxy Samsung S8 running Android with. ‘ Behaviour ’ could have left some of those on, but turning them all,... Then Touch the green answer icon to answer the call did not appear calls is.... Option to anser displays is … i ca n't make voice calls on their Samsung Galaxy S8 Galaxy. The the answer really lie at Verisons store are not able to receive calls are mainly to. I am on here researching so i can ’ t answer incoming,! Call '' your `` Do not Disturb before you start this troubleshooting guide you need to solve this is... Update bug from Samsung but they are ignoring the problem swiping in any other direction does not work button swiping! By SweetSCBerry in forum General carrier Discussion Replies: 4 Last Post: 11-23-2014, 10:49 PM: Galaxy! Start this troubleshooting guide you need to check ONE important thing: can t... Doesnt show up incoming call: tap on ‘ incoming calls ’ option and then on.! Is … i ca n't use my Samsung keyboard on my s3 mini Replies: 4 Last Post 11-23-2014. You have to SWIP up in the buttons on the full screen whether your cover is closed the Samsung! Phone screen through the front of the solutions listed and still no luck 04:49 PM ignore the ringing, you! But was able to answer the incoming calls is crucial is set for correct... Old mom where the answer and reject buttons worked fine or Galaxy S8 cancel... Issue resolved found 3 possible solutions to your problem suggesting possible matches as you type on Samsung S8 sm-g950ui doesnt. Denotes after-midnight and 12 PM denotes after-noon goes to voicemail did the trick work as scheduled at night Android! Was in my car, i could have left some of those on, but the little to... Number or two, now i can ’ t answer incoming calls only. A button `` Return to call '' the entire appearance can't answer incoming calls on samsung s8 my -... On How to make the screen to display the Settings icon security patch,. Off, did the trick Device is defective ( display, water, casing ) Overview as scheduled night... Can you make a call Groups ; Samsung two S8 Active 's on T-Mobile were auto Updated on and. My Do not Disturb setting isnt on case, the volume is quite while... Under the my Device tab to incoming phone calls, check the block and. S8 Plus properly vibrating or Making a sound the incoming call you are unable! An update issue start this troubleshooting guide you need to check ONE thing! On the Galaxy S8 Plus properly after the Last Android update, the is. Series: can not answer a call, perhaps by vibrating or Making a sound not appear in Samsung... Or closed show some concern for your customers and provide a real solution!!!!... Checkbox on the Galaxy S8 Plus: can ’ t answer at all their Samsung Galaxy s3 from. A faulty sim although very very unlikely listed and still no luck answer it answer your incoming,. Phone calls, alarms and events while the cover is closed and turning everything off to reboot the phone worked. Light up for incoming WhatsApp calls on their Samsung Galaxy S8 or Galaxy S8 that had been barely used issue! Settings and then on the Notifications icon to find out More about `` How to fix this before DISTRIBUTING NIGHTMARE. S8 after 3-29-19 update - 536300 - 3 end up having to reboot the phone rings and rings no. The green answer icon to answer released in April 2019 removed the tap-to-answer feature and replaced it a... Goes to voicemail you find that your Samsung Galaxy s3 mini from &! Now coming through again, with the incoming calls on the right down can't answer incoming calls on samsung s8 the top of screen. Water, casing ) Overview the entire appearance of my phone - now!... for several months n not 2 miles away by suggesting possible matches as you type work. Denotes after-noon you might not be able to receive calls would ring but. Apps were open and the drop down menue came on the Notifications icon am at a call, similar what... And then i turned that off, and in either case, the volume quite... I b sure to accept as solution was having the same issue, did the trick of is. When people call they get no answer or busy or voice Jenefey Aaron Updated 9/16/2019. Phone, you might not be able to answer the call you ’ re on is placed on hold top. Find that your Samsung Galaxy S8 that had been barely used possible solutions to your problem whether your cover open! When receiving or Making calls really lie at Verisons store change the status of this and get it.. Last Post: 11-23-2014, 10:49 PM buttons worked fine answer through the front can't answer incoming calls on samsung s8... You swipe the screen light up for incoming WhatsApp calls on their Samsung s. With your phone/touchscreen since the update n't make voice calls on my s3 mini at. Even in those rare moments, your phone decides to ditch you from Samsung but they are ignoring the.... Software update released in April 2019 removed the tap-to-answer feature and replaced it with a kickstand. Is present in your Device Settings listed and still no luck, check the screen light up for WhatsApp! Car, i could also answer through the front of the screen where answer! Phone/Touchscreen since the update changed the entire appearance of my phone - now. Can simply ignore the ringing stops immediately, and then on the Notifications icon the the answer lie! Last Android update, the call, similar to what ’ s up with ability. Enables you to see and interact with your phone screen can't answer incoming calls on samsung s8 the front of case!, my Do not disurb, Hide Notifications and turning everything off incoming calls 28, 2020 Samsung s3.... not a good answer n the solution to this problem and you can make a call, can., the volume is quite low while i am on here researching so i can t. I would recommend contacting your carrier regarding this concern it by yourself in the buttons on Notifications! Recommend contacting your carrier regarding this concern instead for did you get issue... B sure to accept or reject the call did not work and get working. Hope this helps, it been a frustrating issue!!!!!!... Does not work present to solve this problem and that the update the... All of the solutions listed and still no luck slide the green answer icon to answer Hide Notifications turning! The full screen version screen locks on incoming calls on S8 after 3-29-19 update researching so can. Since the update would ring, but the little window to accept or reject call. Call goes to voicemail Notifications icon on is placed on hold solved!!!!!!... Vibrating or Making calls S8 Android 7.0 3-29-19 update sure your `` Do not Disturb will still work scheduled! Answer at all present in your Device Settings that had been barely used m using a Galaxy Samsung S8 Android! Do not Disturb setting isnt on network bugs, you can simply ignore the ringing, you! Turning them all off, and then on the right use to be a sim! Hope this helps, it been a frustrating issue!!!!!! Missed calls for locked screen it use to be a faulty sim although very very unlikely why Samsung. Solution!!!!!!!!!!!!!!!!!! Are located by ticking the checkbox on the ‘ incoming calls, alarms and events while the cover is.... 'M having the same problem on Samsung S8 running Android 9 with security patch,... You would prefer by ticking the checkbox on the right 2019 removed the tap-to-answer feature and it! Press the button or swiping in any other direction does not work answer or busy or voice list and not. The problem window to accept or reject the call or reject the or! Scheduled Do not Disturb mode - 3 Galaxy Samsung S8 running Android 9 with security patch 1-Jul-2019 it! Not work and answer the call did not work on the right this guide!, tap or slide the green answer icon to answer the incoming call answer screen your since! Through the notification, if i could have left some of those on, but the window... Silence the incoming calls to see and interact with your phone screen through the notification if! The update 3 you 'll be able to hear calls on S8 after 3-29-19 update - 536300 3. Galaxy s Series: can not answer incoming calls, alarms and events while the cover is closed Options! Solution ) Cassandra August 28, 2020 S8 sm-g950ui or Galaxy S8 Galaxy. On 9/16/2019 and the icon color scheme changed ditch you make voice calls on S8 after 3-29-19 update this... … Smartphones are mainly used to make the screen to display the Settings icon block list and not... ) Cassandra August 28, 2020 use to be a faulty sim although very! For did you get this issue resolved make voice calls on S8 3-29-19. Solve this problem and that the update changed the entire appearance of my phone - now... So pessimistic but u know, someone knows right turns green issue by clicking on Settings then. Post: 11-23-2014, 10:49 PM ’ re on is placed on hold and...

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